Property Administrator / Coordinator
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Permanent, Full Time (37.5 hours per week)
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar – work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, they create places people are proud to call home.
If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.
About the role
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To lead on the management of outstanding works order and payments for the day to day, compliance and planned works team orders
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To assist in the delivery of a high quality and customer focused repairs service
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To support the contract management process.
About you
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Experience working with suppliers, managing payments and dealing with disputes and queries relating to invoices
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Experience of working with the public in a busy customer focused environment
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Be an effective communicator who can converse with a wide range of customers, Contractors across all communication channels including social media, web etc.
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Good knowledge of IT systems, in particular relating to payment systems and repairs and Asset Management systems/orchard
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Buildings knowledge to assist in diagnosis of repairs and experience of repairs is essential
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Problem solving skills to identify and resolve issues quickly and calmly
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Ability to share complex information with a wide selection of callers, many who do not speak English as a first language
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Proven listening skills
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Good administration and organization skills
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Able to prioritise work and manage conflicting deadlines
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Good written communication skills
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Be educated to a high standard in English and Math’s (minimum grade C GCSE), highly literate and confident working with numbers and statistics
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Able and willing to attend meetings outside of office hours where required
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Demonstrate openness in sharing information and keeping people informed
What THCH offers you
Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.
Previous applicants need not apply for this role
Closing date for applications: 10th September 2024
Interview Date: To be confirmed
About Us
We're THCH. We're a local landlord and we care about our community. We provide safe, affordable, and well-maintained homes. And we listen to our residents to continuously improve what we do.
We have a social purpose. By reinvesting our profit where it’s needed most, we create sustainable places people are proud of. We celebrate our people and give them the freedom to do what’s right, so that they can provide a consistently good, local service that delivers value.
THCH: Creating places people are proud to call home
The Benefits
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